How To Manage Dificult People

Alan Fairweather worked in sales and customer service and did the job of a manager for fifteen successful years. He is very much aware that in our job and our personal life, we often face apparently rude, impatient and aggressive people. He now spends his time running seminars and workshops, developing skills on how to handle such people and situations and come out of it with increased confidence and improved results.

Dealing with difficult customers, colleagues, uncooperative staff, a manipulative boss - or an irritating neighbour - is a challenge many people face on a day-to-day basis. People in business are now under extreme pressure to make things happen, get more sales and turn a profit. This constant pressure or fear can make people difficult to deal with.
This book shows you how to identify and understand awkward and challenging behaviours and how to manage them.

ISBN: 9788129116710
Author: Alan Fairweather
Published by: Rupa & Co
For more information, please visit www.indiabookmart.com

Text And Context

Arif Mohammed Khan was born in Bulandshahar, UP. He is a distinguished political leader and a statesman of high repute. He did his Bachelors from Aligarh Muslim University and LL.B from Lucknow University. He was the president of Aligarh Muslim University Students Union (1973-74). He was the State Minister of Agriculture (1983-84), Energy (1984-85) and Industry & Co. Affairs, Home Affairs (1985-86). He had also served as Cabinet Minister of Energy and Civil Aviation (1989-90). He loves books and immensely enjoys studying the Islamic classics to understand the Islamic classics to understand the Islamic law and Islamic philosophy. A gifted writer, his articles appear regularly in magazines and newspapers.

Text and Context: Quran and Contemporary Challenges is a compilation of Arif Mohammed Khan’s thought-provoking articles published in various newspapers and magazines. It is a comprehensive understanding of the Message and Spirit of Quran and Prophetic Traditions. Passionately written, the author makes a sincere effort to examine Islamic philosophy with references to Islamic classics and explain the essence of Islam. The book is a fascinating journey into the archives mix of Islamic history and contemporary issues which the author feels strongly about and which intrigue his mind. His arguments and logic are strongly rooted in the wisdom of the ancients.

ISBN: 9788129116826
Author: Arif Mohammed Khan
Published by: Rupa & Co
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How To Pay Less For More

After leaving The Daily Mail as Head of Agency Sales, March Lockley founded Lockley Associates which specialises in developing individual leadership and negotiation skills. Marc estimates that by using the skills he teaches, he saves himself thousands of pounds each year. But that’s only the beginning. Negotiation, he says, is an art that has a bearing on all aspects of life.

If this sounds like you, then please buy this book. It will give you the skills to negotiate better deals in every area of your life. Marc Lockley, Negotiation Coach, explains the basic skills and applies them to common situations that we all experience, either at home or in the workplace, and shows how simple and satisfying negotiation can be.

ISBN: 9788129116703
Published by: Rupa & Co
For more information, please visit www.indiabookmart.com

Much Depends On Dinner

This book presents a collection of interesting recipes that is bound to make every cook's life easy. Be it a housewife with a hundred things at home demanding attention, or a working woman juggling home and office, every menu here will make each dinner a memorable occasion, whether it is a sit-down meal for the family or a party for friends. Here's to unforgettable dining!

ISBN: 8129106167
Author: Banerjee, Satarupa
Published by: Rupa & Co
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Job at First Sight: The Ultimate Guide to Your First Job!

Radhika Madhavan is a professional consultant and trainer based in Bengaluru, India. In her rich 15-year work experience, she has donned many hats; working in the area of Research, Communications and HR. Having interviewed, hired and trained thousands of college students over the years, she shares her experiences and insights in the art of getting one's first job in this highly practical book.

Perseverance and planning are the keys to success in finding one''s dream job. Start the planning process with Job at First Sight! This book is written to help first-time job seekers understand the job hunting process - from writing a meaningful resume to connecting with potential employers to making a great first impression at the job interview. Filled with rich examples, Job at First Sight is the ultimate guide for those wanting to know how to get their first great job!

ISBN: 9788129116857
Author: Radhika Madhavan
Published by: Rupa & Co
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THE STORY OF RAM:and his friends in the forest

Story-teller, journalist and one time teacher of English, Pratibha Nath lives in Delhi but likes to travel and be with nature. Her other interests are gardening, birdwatching, reading and listening to music.

An unusual retelling of the Ramayan, with the focus on the forest and the animals and demons who lived there. Drawing on Valmiki, Tulsidas and popular sources, the author''s graphic descriptions of nature and characters skilfully bring alive the timeless epic. Complementing and reflecting the mood of the text, Sujasha Dasgupta''s superlative illustrations make the book a vibrant visual treat.

ISBN: 9788129116840
Published by: Rupa & Co
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History of Hate

Kanishka Gupta is a literary consultant and freelance researcher. He has headed a men's lifestyle portal and edited the creative lifestyle magazine, Platform. He runs a Delhi-based literary agency.

Middle-aged Sonny and Ash, a would-be writer in his twenties with suicidal inclinations seemingly have little in common, other than their Delhi Cantt address. Their dissatisfaction with the lives they lead goad them to commit acts of cruelty that adversely affect many people. Although their behaviour does not make headlines, one of their victims hunts them down, with revenge on the agenda…

ISBN: 9788129116581
Author: Kanishka Gupta
Published by: Rupa & Co
For more information, please visit www.indiabookmart.com